Delete your data — Amazing Arrows: Tap Puzzle

Amazing Arrows: Tap Puzzle · Whizkid World LLP

The game has no accounts of its own and keeps your progress on your phone, so you can delete it yourself, in the game, at any time.

In the game

Open the Player tab, then Privacy, and tap Erase all progress. This erases everything the game has stored on your phone — stars, unlocked levels and best times in every mode, daily and weekly results, your streak, badges, the picture book, statistics, settings and any level in progress — and cancels the daily reminder. It also resets the identifier that analytics uses, so nothing afterwards is connected to what came before.

If you are signed in to Google Play Games, the progress the game saved to your Google account is erased too, and so is the copy on any other phone signed in to the same account, the next time it saves.

It keeps only three things: the record of Remove Ads if you bought it, because a purchase belongs to your Google Play account, not to this phone; your Google Play age signal, so a younger player stays protected; and a marker that tells your saved progress in Play Games which phone this is. Uninstalling the game removes everything it has stored on your phone. If you also want to remove the copy Android may have placed in your Google backup, delete the app’s backup in your phone’s backup settings.

What the game cannot delete for you

• Crash reports and analytics. Firebase Crashlytics deletes crash reports after 90 days; Google Analytics for Firebase deletes the short note of each level played after 14 months. Neither carries your name, email or account, so we cannot find yours from a message and cannot delete particular ones on request. Erasing the game's data, or uninstalling, starts a new identifier, so nothing afterwards is connected to what came before.
• Ads. AdMob, Google’s ad service, is controlled through Google, not the game. Reset or delete your advertising ID in your phone’s Settings › Privacy › Ads, and manage ad personalisation in Google’s My Ad Center. Where the law requires it, the game’s Player › Privacy page also has Ad privacy choices, to change what you agreed to.
• Purchases. Google Play holds the record of what you bought, under your Google account, not us. Refunds go through Google Play — see Purchases and refunds.
• Play Games achievements and leaderboard times. If you use Google Play Games, these are kept on your Play Games profile under your Google account. Remove them, or all of your Play Games data for this game, in the Google Play Games app’s settings.

Questions

Write to whizkidworldllp@gmail.com. Emails you send us are deleted on request. The full picture of what the game collects is in the privacy policy.