Delete your data — Mind the Top

Mind the Top · Whizkid World LLP

The game has no accounts of its own and keeps your progress on your phone, so you can delete it yourself, in the game, at any time.

In the game

Open the Player tab, then Privacy › Delete all game data. The same item is also at the foot of Player › Settings. This erases everything the game has stored on your phone — scores, Daily results, trophies, streak, unlocked themes, settings and any game in progress — and closes the game so it starts fresh. It also resets the identifier that analytics uses, so nothing afterwards is connected to what came before.

If you use Google Play Games, the progress the game saved to your Google account is emptied too, the next time the game saves, and so is the copy on any other phone you play on.

It keeps three things: the record of what you have bought, because a purchase belongs to your Google Play account, not to this phone; Google Play’s answer about your age range, so the protections for younger players stay in place; and, if you use Play Games, a note of which saved copy this phone belongs to, so the emptied copy is not merged back from another phone. Uninstalling the game removes everything it has stored on your phone. If you also want to remove the copy Android may have placed in your Google Drive backup, delete the app’s backup from Google Drive › Settings › Backups on your device.

What the game cannot delete for you

• Crash reports. Firebase Crashlytics keeps them for 90 days and then deletes them. A report carries nothing that identifies you, so we have no way to find yours among others and delete it sooner.
• Analytics. Google Analytics for Firebase keeps the short note of each game played for 14 months and then deletes it. It is tied to an app-instance identifier, not to you; Delete all game data resets that identifier, which is the most that can be done from the phone.
• Purchases. Google Play holds the record of what you bought, under your Google account, not us. Refunds go through Google Play — see Purchases and refunds.
• Play Games achievements and leaderboard scores. If you use Google Play Games, these are kept on your Play Games profile under your Google account. Remove them, or all of your Play Games data for this game, in the Google Play Games app’s settings.
• The advertising ID. Android controls it, not the game. Reset or delete it in your phone’s Settings › Privacy › Ads.

Questions

Write to whizkidworldllp@gmail.com. Emails you send us are deleted on request. The full picture of what the game collects is in the privacy policy.